1. General Terms
10 Hibajee an online betting and gaming platform for Bangladesh. By using this website or mobile app, you are considered to have agreed to all terms and conditions listed below. If you have any objections to any of these terms, please refrain from using the platform.
These Terms & Conditions 10 Hibajee and the user. By creating an account, placing a bet, making a deposit, or using any of our services, you are entering into this agreement.
Important: These terms and conditions may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the new terms. We recommend checking this page regularly.
1.1 Eligibility Criteria
- You must be at least 18 years old.
- Online betting must be legally permitted in the country where you are located.
- Only one account is permitted per person.
- All information provided at the time of account creation must be accurate and truthful.
2. Account & Registration
10 HibajeeRegistration is free. During registration, you must provide your correct name, phone number, and date of birth. Providing inaccurate information may cause issues during account verification and could result in withdrawals being blocked.
Fill Out the Registration Form
Create an account with your name, mobile number, password, and date of birth.
Phone Number Verification
Verify your mobile number via OTP.
Identity Verification (KYC)
A national ID or passport must be submitted before your first withdrawal.
Account Active
Once verification is complete, your account will be fully activated and all services will be available to you.
2.1 Account Security
You are responsible for keeping your account password confidential. Allowing anyone else to access your account is considered a breach of these terms. If you suspect any unauthorized access, contact our support team immediately.
If multiple accounts are found under the same individual, all accounts will be suspended and the balances may be forfeited.
3. Deposits & Withdrawals
10 Hibajeeaccepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. Separate limits apply to each payment method. Deposits are typically credited to your account within a few minutes.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | 1–5 Minutes |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–2 hours |
3.1 Withdrawal Conditions
- KYC verification must be completed before submitting a withdrawal request.
- Wagering requirements must be met before withdrawing from a bonus balance.
- Withdrawals are generally processed via the same method used for the original deposit.
- Additional verification may be required for suspicious transactions.
- The minimum withdrawal amount is ৳500.
Most withdrawals are completed within 24 hours. Bank transfers may take 1–3 business days. Additional verification may be required for larger amounts.
4. Bonuses & Promotions
10 Hibajee regularly offers bonuses and promotional deals. Each bonus comes with its own terms, which must be read before claiming.
4.1 Welcome Bonus
New members can receive up to a 100% bonus on their first deposit. A specific wagering requirement must be met to use this bonus. The bonus validity period is generally 30 days.
4.2 Bonus Usage Rules
- Bonus balance cannot be withdrawn directly.
- Winnings from a bonus are locked until the wagering requirement is met.
- Multiple bonuses cannot be combined unless explicitly stated otherwise.
- 10 Hibajee reserves the right to cancel any bonus if misuse is suspected.
- Bonus offers are subject to change or cancellation at any time.
Please note: Claiming a bonus is entirely optional. If the terms seem complicated, you can deposit without a bonus and withdraw freely without any restrictions.
4.3 Vouchers & Redeem Codes
10 Hibajee Voucher codes are offered from time to time. Each voucher can only be used once and must be redeemed within the specified validity period. Any misuse or fraudulent use of vouchers may result in account suspension.
5. Betting Rules
10 HibajeeCertain rules must be followed when placing bets. These rules apply equally to all players.
5.1 Bet Confirmation
Once a bet is placed, it cannot be cancelled or changed. Please double-check the odds, stake, and all details before confirming your bet. If a bet is placed at incorrect odds due to a technical error, 10 Hibajee reserves the right to void that bet.
5.2 Changes to Match Quorum
- If a match is cancelled or abandoned, the related bet will be voided and the stake returned.
- If a match date changes and the game does not start within 48 hours, the bet will be void.
- In in-play betting, bets placed after a decisive moment may be voided in certain cases.
5.3 Maximum Winnings Limit
Maximum winnings from a single bet are capped. These limits vary across different sports and casino games. Visit the relevant game or event page, or contact support for more details.
Any attempt to exploit software or system errors for gain will result in the cancellation of the relevant bets and winnings, and may lead to permanent account closure.
6. Responsible Gaming
10 Hibajee believes betting is entertainment, not a source of income. That's why we always encourage responsible gambling and provide a range of protective tools to support it.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Session Timer: Automatic logout after a set period of inactivity.
- Temporary Break: Accounts can be temporarily suspended for anywhere between 24 hours and 30 days.
- Self-Exclusion: For longer breaks, you can keep your account closed for anywhere between 6 months and 5 years.
- Reality Check: Reminders about how long you've been playing, sent at regular intervals.
To learn more about responsible gambling, visit our Responsible Gambling Page View.
7. Privacy & Security
Your Personal Information 10 Hibajee's Privacy Policy collected and used in accordance with our policy. We do not share your information with third parties — except where required by law.
7.1 Data Protection
- All data is secured with SSL encryption.
- Payment information is stored in accordance with PCI-DSS standards.
- Account activity is regularly monitored to ensure security.
- If suspicious activity is detected, the account is automatically secured.
7.2 Cookie Usage
Our platform uses cookies to improve your experience. You will be asked to accept the cookie policy the first time you use the platform. For more details, see our Privacy Policy.
8. Account Closure
You may request to close your account at any time. Once you contact support, the account will be closed within 48 hours. We recommend withdrawing your balance before the closure is processed.
8.1 Account Closure by 10 Hibajee
For the following reasons 10 Hibajee may suspend or terminate any account for:
- Registering with false or misleading information.
- Operating multiple accounts under the same identity.
- Attempting to manipulate the betting system or commit fraud.
- Money laundering or any illegal financial activity.
- Harassing or threatening other users.
- Repeated violations of the platform's terms and conditions.
If an account is closed due to fraud or a breach of the rules, the balance may be forfeited. To appeal a closure, please contact support.
9. Dispute Resolution
If you have a complaint, please contact our support team in the first instance. Most issues are resolved within 72 hours. If your issue cannot be resolved by support, it will be escalated for higher-level review.
- File a Complaint: support@10hibajee.net
- Chat with us live — available 24/7.
- For any betting disputes, recorded logs will be treated as the definitive evidence.
10. Changes to Terms
10 Hibajee reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered phone number or via the app. Continued use of the platform after any changes will be considered acceptance of the updated terms.
The most up-to-date terms are always available on this page. Keep an eye on the "Last Updated" date at the top of the page.
If you have any questions or concerns, please support@10hibajee.netvia email or connect with us directly through live chat. Our Bengali-speaking support team is always here to help.